Contact Us
Whether you have questions about our services, want to discuss a referral, or just need more information about Positive Behaviour Support, we’re here to help.
Complaints & Feedback
We Value Your Feedback
Your feedback helps us improve our services and ensure we’re meeting the NDIS Practice Standards. Whether you have a compliment, suggestion, or concern, we want to hear from you.
How to Provide Feedback or Make a Complaint
You can share feedback or lodge a complaint by:
Calling us on – 0402 062 383
Emailing: Admin@brightfuturedisability.com.au
What Happens Next?
We take all feedback and complaints seriously. We will work with you to resolve any relevant concerns as quickly as possible while maintaining confidentiality and respect.
External Complaints
If you’re not satisfied with our response or would prefer to raise your concern externally, you can contact:
∙ NDIS Quality and Safeguards Commission: 1800 035 544 or ndiscommission.gov.au
